Winning The Food Fight: The Secret Ingredient To Beating The Competition

As the food delivery market races toward $1.4 trillion in revenue, restaurants are facing growing pressure to optimise pricing, promotions, and visibility, especially on third-party delivery apps.

Yet many QSRs operate with a major disadvantage: they can only see what happens on their own menu, not how customers behave across the broader app environment.

One leading global restaurant brand partnered with RealityMine to close this visibility gap.

Key Findings

Using our advanced digital behaviour measurement technology, they uncovered:

• Which competitor promotions actually drove conversions across delivery apps.

• Customer switching behaviours between native and third-party delivery apps.

• Basket size and delivery fee comparisons to benchmark pricing

• Drop-off points in the customer journey to reduce churn.

With this intelligence, the brand now can:

• Refine pricing and promotions to improve ROI.

• Reduce friction points in the customer journey.

• Strengthen restaurant partnerships and placement across platforms

Why This Matters

Without visibility into the full digital dining experience, QSRs risk losing customers—without even realising it. RealityMine can help restaurants see beyond their own listings and compete smarter in a crowded, app-driven market.

Get the Full Picture

RealityMine provides unparalleled digital behaviour insights to help businesses make smarter, more competitive decisions. Contact us to learn how our data can help you win the food fight. 

‍

‍